Getting Started

Get the most out of your trial

From a detailed video workshop to a phone call with our support, we’re here to get you on your way.

Video Workshop

Step-by-step instructions, so you can learn at your own pace. Either go through the whole course or pick at the bits you need.

Training videos

Get someone to show you around

Ask for an online demo to introduce you to the software and answer some of your more specific questions. Call us on 1800 965 597 to organise this or use this link.

1800 965 597 info@buildxact.com.au

Ask us in person

We’re local, so just give us a call on
1800 965 597 and chat with us, more than happy to go through your questions.

Chat with us online

Frequently Asked Questions

If you’re on your way and just need to know more about something specific, head to the FAQs. The FAQs are the place where we jot down all the questions we get and then we put our answer along with it.

View FAQs

Subscribed? Here’s what’s next.

Congratulations on your decision; you won’t look back. We want to make sure you get the best out Buildxact, so this is what’s included.

Video training
online

Initial training
workshop session

Access to our
support team

Access to all the online support resources, FAQs, videos and more.

if you haven’t seen our videos here, they’ll help you get the most out of your training when you do you training

Video training

Training and setup

For all new subscribers we offer 4 hours of intro training and we break that up into two sessions.

Note: to ensure you get the best out of the training, make sure you take a look at the excellent video workshop.

Session 1

(3hrs)

We contact you to book this just after you purchase

The session is 1-on-1, so just you (and your team if you like!) and a buildxact trainer

We can run this online on in our Melbourne office

The session is based on availability but generally available within 2 weeks of purchase

We cover what is most useful to you, really depends where you’re up to when we catch up. Common things we cover:

Detailed tours of the software and how to use it
Guidance on buildxact for your business
Help loading data like pricelists/templates/contacts
Answering the “how do I” questions

Book now

Session 2

(1hr)

A follow up session to make sure everything is going well and that you’re on the right track.

Booked during your first session, and we try

This session is also 1-on-1, so just you (and your team if you like!) and a buildxact trainer