Need a hand?…we’re here to help!

faqSee if the answer already exists

We’ve been running buildXACT for quite some time now, helping builders and tradies with their estimating and job management. We get asked a lot of questions, click here to see the most common ones.

Click here to view the FAQ’s



Check out our training videos

We’ve gone and recorded what we’d typically go through with a class or new user, this is complete from client details to completion invoice. A great place to get more info on part or all of buildXACT.

Click here for training videos



Create a ticket or check your existing one

Create a ticket to let us know what issue you’re having, we’ll check it out and get back to you. If you’ve already started a ticket click the link below to check on the status.

Click here to create/check tickets


 Suggestions and improvements

Got a great idea of how to make buildXACT better, we want to hear about it!

Simply log into your buildXACT account and hit the “Features” button in the top right to get the ball rolling. You can also see what others have suggested and vote on their ideas!


Call us

 Chat online with us

Something not working as it should? During business hours live chat will let you talk with us directly. Outside of hours, leave a message and we’ll get back to you.

Click here to talk online with us




Get in touch

For anything support related you can also get in touch with us via phone (during business hours) or email.

Phone: 1800 965 597